Return and Refund Policy
Thank you for choosing our services. Our commitment is to provide an unparalleled user experience, ensuring a smooth journey from product selection to order placement, payment processing, and return initiation. Kindly acquaint yourself with our policies regarding returns, refunds, and cancellations.
Return Policy:
Our utmost effort is directed towards delivering products that align with your specifications. In the event of an incomplete order, receipt of an expired product, damage, or an incorrect item, we kindly request notification or contact with our support team within 7 working days from the receipt of your order. Timely reporting is essential for expeditious resolution, as we regretfully cannot accept responsibility for delivery issues reported beyond this stipulated period.
For assistance, please contact our help desk at [Billing@buykamagrainukonline.com]. Alternatively, connect with our support executives through our online chat platform. We are committed to providing dedicated assistance in every conceivable manner.
Refund Policy:
Customers are urged to inform us within 7 days from the date of receipt if:
- You have received a defective item
- The items ordered are lost or damaged during transit
- You have received a product that has exceeded its expiry date
Upon receipt of your complaint, a comprehensive examination of the items will be conducted. Following completion of the inspection, we will initiate a full refund. The mode of refund may vary based on circumstances. For Credit/Debit Card or Net Banking refunds, kindly allow 7 to 10 working days for the credit to reflect in your account. Wallet refunds should be credited within 48-78 hours.
We appreciate your understanding and cooperation. Should you have any concerns or queries, please feel free to reach out to us through the provided contact channels. Your satisfaction remains our paramount concern, and we are here to provide assistance in every professional manner.